All Systems Operational

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Welcome to Easee statuspage. On this page you will be able to see the status of all our services. Please report a fault if you believe something is wrong and it is not stated on this page.

Uptime over the past 90 days. View historical uptime.
Easee Cloud & API ? Operational
90 days ago
99.82 % uptime
Today
Easee Portal Operational
90 days ago
99.89 % uptime
Today
OCPP ? Operational
90 days ago
100.0 % uptime
Today
AMQP ? Operational
90 days ago
100.0 % uptime
Today
Easee Apps Operational
90 days ago
99.89 % uptime
Today
Easee App ? Operational
90 days ago
99.89 % uptime
Today
Installer app ? Operational
90 days ago
99.89 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Other third party system providers ? Operational
90 days ago
100.0 % uptime
Today
External third party systems & Services Operational
90 days ago
100.0 % uptime
Today
SMS service Operational
90 days ago
100.0 % uptime
Today
E-mail service Operational
90 days ago
100.0 % uptime
Today
Cellular connection ? Operational
90 days ago
100.0 % uptime
Today
WiFi connectivity through internet service providers ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
AWS amplify-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 25, 2025

No incidents reported today.

Jul 24, 2025
Authentication issues
Resolved - This incident has been resolved.
Jul 24, 20:30 CEST
Update - We are operational but will keep monitoring our services throughout the evening.
Jul 24, 16:12 CEST
Monitoring - We have identified issue with a service that experienced problems after the authentication backend was down. A fix has been implemented and we are monitoring the situation
Jul 24, 15:39 CEST
Investigating - Follow-up issues created by the initial authentication backend issues is still causing partial outage for many of our systems. We are investigating.
Jul 24, 15:14 CEST
Update - We are continuing to monitor for any further issues.
Jul 24, 14:51 CEST
Update - We are continuing to monitor for any further issues.
Jul 24, 14:37 CEST
Monitoring - We have detected a surge of API traffic originating from Switzerland using the user-agent "got (https://github.com/sindresorhus/got)". This client was using methods to bypass our API endpoint protections causing a surge in traffic on our login endpoints which in turn led to downtime / partial outage on our authentication backend.

We have decided to block clients using the user-agent "got (https://github.com/sindresorhus/got)" until further notice.

Easee reserves the right to protect its API endpoints from unwanted traffic.
Jul 24, 14:22 CEST
Update - We are investigating surge in traffic home automation systems originating from certain countries and are gradually allowing / disallowing traffic to try to narrow down specific clients that we have to permanently block.
Jul 24, 09:38 CEST
Identified - We have identified some cache issues with our authentication backend and are trying to clear a cache that was filled up and restarting all the backend nodes to see if the improves the situation. We have applied a firewall block for the login endpoints and have now let the Easee Mobile apps and the Easee Portal bypass this block to verify the fix. Also verified partners should also be able to authenticate
Jul 24, 08:23 CEST
Investigating - We are experiencing issues with our authentication backend and are currently investigating the issue.
Jul 24, 07:36 CEST
Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

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