All Systems Operational

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Welcome to Easee statuspage. On this page you will be able to see the status of all our services. Please report a fault if you believe something is wrong and it is not stated on this page.

Uptime over the past 90 days. View historical uptime.
Easee Cloud & API ? Operational
90 days ago
99.98 % uptime
Today
Easee Portal Operational
90 days ago
99.98 % uptime
Today
OCPP ? Operational
90 days ago
100.0 % uptime
Today
AMQP ? Operational
90 days ago
100.0 % uptime
Today
Easee Apps Operational
90 days ago
99.98 % uptime
Today
Easee App ? Operational
90 days ago
99.98 % uptime
Today
Installer app ? Operational
90 days ago
99.98 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Other third party system providers ? Operational
90 days ago
100.0 % uptime
Today
External third party systems & Services Operational
90 days ago
100.0 % uptime
Today
SMS service Operational
90 days ago
100.0 % uptime
Today
E-mail service Operational
90 days ago
100.0 % uptime
Today
Cellular connection ? Operational
90 days ago
100.0 % uptime
Today
WiFi connectivity through internet service providers ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
AWS amplify-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
AMQP service degradation
Resolved - All servicing upgrades completed. We are now on the latest versions of our message broker and all metrics have normalised for the last 1.5 hours.
Jul 17, 13:54 CEST
Monitoring - Service restart completed and messages are flowing through the network.
Jul 17, 10:44 CEST
Identified - A couple of issues were identified -
1. Our message broker is not releasing allocated memory in a predictable way. We will allocate more resources at this time while we find an overal strategy/policy to mitigate.
2. We have a lot of internal connections pushing messages to our message broker. Reducing the connections could provide memory relief on the AMQP cluster, but could potentially increase latency. We will monitor any tweaking we perform here.

We are tweaking the service limits and also increasing the compute resources. While we apply the mitigations the performance of the service will be impacted but we expect full recovery within the hour.

Apologies again for any incovenience.
Jul 17, 10:22 CEST
Investigating - The issues from the last incident seem to be persistent.
This is resulting in a reduced flow of messages through the network, which is impacting the performance of our operators' applications and services.
We are working to address this issue and will likely issue a service restart.
We apologize for any inconvenience this may cause and appreciate your patience.

Thank you for your understanding.
Jul 17, 09:38 CEST
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024
AMQP service degradation
Resolved - We are currently observing our system approaching critical compute thresholds. This is resulting in a reduced flow of messages through the network, which is impacting the performance of our operators' applications and services. Our team is actively working to address this issue and restore optimal service levels. We apologize for any inconvenience this may cause and appreciate your patience.

Thank you for your understanding.
Jul 14, 11:00 CEST
Jul 13, 2024

No incidents reported.

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