Third-Party Apps: Potential Delays in Charging Point Status Information
Monitoring - Maintenance performed by our cloud provider has affected the stability of our OCPP service and the underlying cluster hosting websocket connections
Jun 12, 2026 - 15:44 CEST
Investigating - Users accessing charging station availability through external apps may experience latency in receiving real-time updates about charging point status.
Jun 12, 2026 - 10:20 CEST

About This Site

Welcome to Easee statuspage. On this page you will be able to see the status of all our services. Please report a fault if you believe something is wrong and it is not stated on this page.

Uptime over the past 90 days. View historical uptime.
Easee Cloud & API Operational
90 days ago
100.0 % uptime
Today
Easee Portal Operational
90 days ago
100.0 % uptime
Today
OCPP Operational
90 days ago
100.0 % uptime
Today
AMQP Operational
90 days ago
100.0 % uptime
Today
Easee Apps Operational
90 days ago
100.0 % uptime
Today
Easee App Operational
90 days ago
100.0 % uptime
Today
Installer app Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Other third party system providers Operational
90 days ago
100.0 % uptime
Today
External third party systems & Services Operational
90 days ago
99.97 % uptime
Today
SMS service Operational
90 days ago
100.0 % uptime
Today
E-mail service Operational
90 days ago
100.0 % uptime
Today
Cellular connection Operational
90 days ago
99.87 % uptime
Today
WiFi connectivity through internet service providers Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Support system Operational
90 days ago
100.0 % uptime
Today
AWS amplify-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 12, 2026

Unresolved incident: Third-Party Apps: Potential Delays in Charging Point Status Information.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Cellular Connectivity Issues on Some Devices
Resolved - This incident has now been resolved, and the devices should be operational again.
Jun 3, 18:53 CEST
Monitoring - A fix has been implemented by the network provider and we see recovery of connections. Full service restoration is expected within 1–2 hours.

If the device remains offline after this period, please perform a power cycle of the device and verify whether the connection is re-established.
Jun 3, 14:56 CEST
Identified - The issue has been identified, and a fix is currently being implemented. Affected devices will gradually reconnect to the cellular network as the fix is rolled out.

Devices connected via Wi-Fi should not be affected by this issue. If immediate access to a charger is required, a local Bluetooth connection can be used to connect to the charger and adjust its settings.

Instructions for connecting to the charger via Bluetooth can be found on support.easee.com.
Jun 3, 13:31 CEST
Investigating - Our cellular network provider is currently experiencing technical issues that may affect cellular connectivity on some devices.

They are working to resolve the problem as quickly as possible, and service will be restored to normal as soon as the issue has been fixed.
Jun 3, 10:10 CEST
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

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